Key Responsibilities
The selected candidate will contribute to the success of our eCommerce projects by actively participating in their operational management.
eCommerce Strategy
- Collaborate in the development and implementation of online positioning and sales strategies to help clients achieve their business goals.
- Conduct market analysis with a focus on specific eCommerce segments.
- Identify emerging trends and growth opportunities.
- Develop business plans to support strategic decision-making and client growth.
- Monitor KPIs, interpret data, and provide data-driven strategic consulting.
- Coordinate cross-functional initiatives with IT, marketing, and operations teams to optimize the effectiveness of implemented strategies.
Client Relationship Management
- Build and maintain strategic relationships with clients to align their needs with eCommerce solutions.
- Provide ongoing support by proactively intervening on online stores to optimize performance, resolve issues, and meet client expectations.
- Assist in identifying growth opportunities and developing customized commercial proposals.
- Keep clients updated on new products and eCommerce trends.
Project Management
- Lead migration, redesign, and eCommerce development projects: create and manage project plans including timelines, resources, and budgets.
- Oversee project budgets and progress, address risks, and adjust strategies in response to unforeseen challenges.
- Prepare project reports and updates for management and stakeholders.
Required Skills
Knowledge and experience using major eCommerce platforms.
- Proficiency with analytics and/or business intelligence tools.
- Experience in market analysis and writing business plans.
- Basic understanding of key digital marketing strategies and techniques.
- Basic knowledge of UX and UI principles.
- Proficiency in using main project management tools.
- Experience in managing complex projects with interdependencies and control phases.
- Fluent English (spoken and written).
Soft Skills
- Effective communication: ability to interact clearly and professionally with clients, teams, and stakeholders.
- Strong problem-solving skills.
- Leadership and the ability to guide project teams effectively.
- Time management, with the ability to prioritize and meet deadlines.
- Flexibility and adaptability to new tools, technologies, and challenges in a constantly evolving environment.
Nice to Have
- Project management certifications.
- International experience.
- Basic knowledge of key programming languages.